Studio Policies
Class Bookings
Classes may be booked up to 30 days in advance
Class Cancellations
Classes must be canceled 2 hours in advance of the start time. Canceling class less than 2 hours before the class starts - late cancel - results in a $10 fine and loss of a class from your package.
No-shows are fined $15 and a class will be deducted from your package. Unlimited members will be fined $30.
Everyone who wishes to practice with us must have a complete profile created on Wellnessliving, a signed waiver, and a stored credit card on file, or link to someone else who has a method of payment on file. No exceptions.
Waitlist
If the class reaches capacity the waitlist will be triggered. Someone will be monitoring the waitlist moment by moment to ensure all that can be, are added to the class.
Please sign up for classes you know get quite full in advance so you have your spot reserved!
Refunds + Returns
We do not offer returns or exchanges on retail products purchased.
Unused Memberships and Class Packages are non-refundable.
Memberships are non-transferable and may not be shared.
Class Packages may be shared between immediate family members only.
Account Holds
Unlimited members may place a one-time hold on their account for up to 30 days for a fee of $50. You may extend your account hold by paying $75/month. Account hold requests require 5 days advance notice. To put a hold on your account, please email info@souldiveyoga.com.
Membership Cancellation
To cancel your membership, please provide written notice to info@souldiveyoga.com a minimum of 5 days before your auto-renewal date.
Package Expiration
You have 5 days after your package runs out or your membership expires to repurchase at the same rate. New packages can start on whatever date you choose within the next 365 days.
Packages that are not repurchased within 5 days are subject to new pricing. Stay committed!